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Guy Smith Heating & Cooling is committed to providing you with the best in customer service. To further enhance your Internet HVAC experience, we have a series of frequently asked questions pages broken down into two categories: Gas Furnace Questions and Air Conditioning Questions. If your question is not answered in any of the following pages, please don't hesitate to contact us it to us. We'll get back to you as soon as possible with an answer.

Gas Furnace & Maintenance Questions


Question: How can I make sure that my HVAC system is safe for operation?

Answer:

Always have your system checked annually to make sure that the unit is safe. In many cases, tiny cracks or perforations in the heat exchanger occur. If your furnace is burning inefficiently or incompletely, carbon monoxide can escape and fill the house causing serious health problems and/or death to those inside.

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Question: I see the arrow on my furnace filter but I`m not sure how to correctly position it? What should I do?

Answer:

A: The arrow should point in the same direction as the air flow. In most cases, it will point towards the furnace and should fit between the return air part of the system and the furnace. The filter screens out the dust and other impurities before the air is warmed in your furnace and then distributed through the duct system.

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Question: My thermostat is equipped with a two position setting for the fan, "automatic" and "on". Where should I set it?

Answer:

The two positions are usually used in conjunction with a central air cleaning system. The normal setting is on "automatic" and the fan`s cycle will be controlled by the temperature in the room. However, if your home is equipped with an air cleaner (media or electronic) or you wish to keep a continuous flow of air, switch the setting to "on". Remember, central air cleaning devices only work when the furnace is circulating air. If you wish to get the most from your air cleaner, you should keep the setting to "on".

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Question: Do I need to get my furnace cleaned every year?

Answer:

Naturally, you would expect a heating contractor to recommend an annual furnace cleaning as we do. But we do so for a number of reasons. A cleaning means that your furnace will operate more efficiently, getting more heat for your fuel dollar. More importantly, however, the cleaning also includes a thorough safety check of the entire unit for cracked or defective/damaged parts. This annual maintenance check will assure you a carbon monoxide free winter. An annual cleaning is also recommended by all manufacturers as well as utilities (ie: VEPCO, HRPCO, etc.)

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Question: If I go away for a few days or even longer during the winter, at what temperature should I set my thermostat?

Answer:

We recommend 55 degrees. It`s low enough to save you energy and money but warm enough to protect your pipes and other vital parts of your structure. Also, it`s a good idea to turn your main water supply off even if you`re only going to be gone for a day. A water leak could cause serious and very costly damage to your home.

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Question: I have trouble getting even amounts of heat/cooling to certain parts of my house. How can I get more heat/cooling to the upstairs/downstairs of my home?

Answer:

Adjust the louvers inside the registers on the wall or floor in the room where too much heat/cooling is present so that the registers are partially closed. For example, to get more cooling upstairs during hot summer months, partially or fully close the registers downstairs to force more airflow to the upstairs registers.

Another possible solution is a furnace equipped with a variable speed blower motor. These furnaces are designed to overcome airflow problems in a home and will keep the airflow steady all over the home. These types of furnaces also use about 1/3 the electricity of a standard furnace and can save considerable amounts of money in operating costs.

A zoning system is also a possible solution to this problem. Zoning is the controlled delivery of heated or cooled air to a particular area of the home, without heating and cooling the entire home. Temperatures can be set and maintained indpendently throughout the home through the use of multiple thermostats.

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Question: How often should I change the standard throw-away 1" filter on my furnace?

Answer:

You should change your standard 1" furnace filter every 6-8 weeks. Believe it or not, a filter actually becomes more efficient as it get dirtier…up to a point. After peak efficiency is reached, the efficiency drops again. Make sure to inspect the filter and use your own judgment. Don`t let the filter get "clogged" as this can cut down on the efficiency and/or cause damage to the unit.

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Question: How efficient is my standard 1" throw-away filter as far as how much it will remove from the air?

Answer:

A standard 1" throw-away furnace filter is between 5-10% particle efficient. This means that across the particle size spectrum, these filters will only trap about 5-10% of what passes through them. You can improve the efficiency of the filtration of your heating and/or cooling system by upgrading to either a media or electronic style filter. Their particle removal efficiencies are 60-65% and 90-95%, respectively and either is quite an improvement over standard 1" filtration capabilities. By doing an upgrade like this, you will also cut down on maintenance costs on the system as dirty systems are the #1 cause for malfunction. This will also boost the efficiency of the system as the heat and cooling transfer coils will be able to operate with the least amount of resistance.

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Question: How can I make sure that my HVAC system is safe for operation?

Answer:

Always have your system checked annually to make sure that the unit is safe. In many cases, tiny cracks or perforations in the heat exchanger occur. If your furnace is burning inefficiently or incompletely, carbon monoxide can escape and fill the house causing serious health problems and/or death to those inside.

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Question: How do I know when my Carbon Monoxide (CO) detector needs to be replaced?

Answer:

Carbon Monoxide (CO) plug-in detectors have a limited lifespan – 10 years and some are fewer than five years if you purchased your detector somewhere else. Many people think they can just plug in their CO detector and forget it. What`s important is that all detectors eventually lose their sensory capabilities and must be replaced. If your CO detector is up there in age, it`s best to replace it. You can also test the detector using a CO test kit available at many retailers.

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Question: What is an A.F.U.E. (Annual Fuel Utilization Efficienty) rating and what do they mean to you?

Answer:

The efficiency of a furnace is measured in a rating known as A.F.U.E. (Annual Fuel Utilization Efficiency). A lot like your car’s miles per gallon rating, A.F.U.E. tells you how efficiently the furnace converts fuel (gas, oil or propane) into heat. An A.F.U.E. of 80% means that 80% of the fuel is used to heat your home, while the other 20% basically goes up the chimney.

In 1992, the government mandated a minimum A.F.U.E. rating of 78% for furnaces installed in new homes. (In contrast, many furnaces manufactured before 1992 had A.F.U.E. ratings as low as 60% — so nearly half the fuel was being wasted.) Furnaces with A.F.U.E. ratings of 78% to 80% are considered "mid-efficiency", while those with ratings of 90% or higher are termed "high efficiency."

In general, a higher efficiency furnace usually means two things:

lower monthly operating costs

higher comfort levels

If you have an older furnace (10-15 years old with an estimated A.F.U.E. of around 60%), you could save up to 40% on your heating bills by replacing it with a new high-efficiency furnace. So the cost to replace your older, inefficient furnace is paid back through lower utility bills.

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Question: What is a Modulating or Two-stage furnace?

Answer:

Modulating Furnace
Most furnaces are either "off," providing no heat, or "on" at full capacity, with the burner and blower operating at 100 percent. This causes the temperature in your house to go up and down by several degrees - affecting both your comfort and your energy bills. Furnaces are designed to keep your home warm on the coldest of days. But in most cases, those days account for only 2-1/2 percent of the heating season. The rest of the time, your furnace is providing more heat than is needed to satisfy your comfort requirements. Modulating furnaces solve this problem by "modulating" between different capacities (40-100%), depending on the comfort requirements of the homeowner and the temperature outside. This results in lower operating costs, quieter operation and much more even temperatures throughout the home. It`s like having a separate furnace to handle the unique heating requirements of each day - all in one unit! Two-stage Furnace

A two-stage furnace has the same concept in mind as a modulating furnace. The difference lies in the fact that while a modulating furnace can operate at any capacity between 40% and 100%, a two-stage furnace operates on a low-stage and a high-stage. The low and high stages have preset BTU outputs. On most days, the furnace will operate at its first stage to only provide the heat you need to stay comfortable. On those very coldest days of the year, this furnace will ramp up to its second stage and give the full BTU output of the furnace to keep satisfying the heating requirements of the home. It`s basically like having two furnaces in one - one for the warmer days and one for the very coldest.

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Air Conditioning Questions

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Question: I have trouble getting even amounts of heat/cooling to certain parts of my house. How can I get more heat/cooling to the upstairs/downstairs of my home?

Answer:

Adjust the louvers inside the registers on the wall or floor in the room where too much heat/cooling is present so that the registers are partially closed. For example, to get more cooling upstairs during hot summer months, partially or fully close the registers downstairs to force more airflow to the upstairs registers.

Another possible solution is a furnace equipped with a variable speed blower motor. These furnaces are designed to overcome airflow problems in a home and will keep the airflow steady all over the home. These types of furnaces also use about 1/3 the electricity of a standard furnace and can save considerable amounts of money in operating costs. A zoning system is also a possible solution to this problem. Zoning is the controlled delivery of heated or cooled air to a particular area of the home, without heating and cooling the entire home. Temperatures can be set and maintained indpendently throughout the home through the use of multiple thermostats.

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Question: Should I cover my outdoor air conditioning unit during the cold winter months?

Answer:

The one thing you should do is cover the top of the condensing unit (with a piece of plywood with something to hold it down) so that no debris can get in. We recommend putting some sort of a hard cover over at least the top of the unit to also protect against damage from falling ice, etc. A specially made cover is a good idea but it`s not absolutely essential. A cover will also protect the finish and guard against rodents making the unit their winter home. Any cover, however, must be removed before the start of operations the following Spring.

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Question: Can I turn off the power to my central air conditioning system during the cold winter months?

Answer:

Yes, you can. There is a disconnect in your panel box or at the outside unit. Turn it off over the winter and save energy. But when you turn it on again in the Spring, do it at least 24 hours before turning on the cooling equipment. A day`s delay will give the oil time to warm and lubricate the essential parts upon startup.

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Question: How does an air conditioning system actually work to cool the air in my home?

Answer:

An air conditioning system consists of 2 parts: an outdoor unit (where liquid refrigerant is contained) and an indoor coil (where the refrigerant is pumped into). As the air moves across the air conditioning coil (usually located on top of the furnace), the refrigerant removes the heat from the air as well as the moisture by condensing it on the cold surface of the coil. In this way, an air conditioner not only cools but also dehumidifies the air. Virtually any system can have air conditioning hooked up to it provided that it is a forced air system. In cases where there is not forced air heating or a duct system, "ductless" air conditioning systems to cool an entire home or small business.

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Question: What is a S.E.E.R. (Seasonal Energy Efficiency Ratio) rating and what does it mean to you?

Answer:

S.E.E.R. stands for Seasonal Energy ,Efficiency Ratio, the standard measurement of air conditioning efficiency established by the U.S. Department of Energy. What does this mean to you? Higher S.E.E.R. ratings translate into greater energy efficiency which means lower summer cooling bills. The most important thing to remember is the higher the S.E.E.R. rating, the more money you save.

Why a higher efficiency rating (SEER) saves energy: If your current air conditioner or heat pump is more than 10 years old, it could be operating at lower than 8.00 S.E.E.R. Compare the estimated annual bill of an 8.00 S.E.E.R. system to that of a higher S.E.E.R., such as a 12.00 or 13.00. For instance, if the annual cooling bill of an 8.00 S.E.E.R. system in a particular area is $1,000, it would cost only $615 for a 13.00 S.E.E.R. system to operate at the same capacity in the same area. This is an annual savings of 38%. Now that makes sense, doesn’t it?

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